Tjbat Privacy Policy — Your data is safe with us

Tjbat (tjbat.xyz) is a trusted online gaming and entertainment platform in Bangladesh. This privacy policy applies to both the tjbat website and mobile application.

By using our platform, you consent to the collection and use of your information as described in this privacy policy. tjbat never misuses your data or sells it to third parties.

This privacy policy is written in English so that every user in Bangladesh can easily understand it. If any part is unclear, please reach out to our support team.

Tjbat only collects information that is necessary to provide its services. We never ask for data we do not need.

Tjbat collects information through various methods. Each method is transparent and based on user consent.

• Directly Provided Information: Information you provide during registration, KYC verification, or when contacting support.
• Automatically Collected Information: Information collected automatically through cookies, log files, and tracking technologies while you use the website or app.
• Payment Processing: Transaction details received from your mobile banking provider during deposits or withdrawals.
• Third-Party Data: Information obtained from government databases or identity verification agencies for KYC purposes.

Tjbat uses your information only for specific, legitimate purposes. The primary reasons for processing your personal data are:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure the smooth operation of our gaming, betting, and entertainment services.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To address your questions and resolve any issues you encounter.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify unusual gaming behaviour and provide appropriate support when needed.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyze and improve the user experience.

Tjbat never shares your data with third parties for marketing or advertising purposes without your consent.

Tjbat does not sell your data to third parties. However, limited information may be shared in the following circumstances:

• Payment Providers: To process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• KYC Verifier: With authorized verification agencies for identity confirmation.
• Legal Authorities: Mandatory disclosure of information in response to a court order or government directive.
• Technology Partners: With cloud service providers and cybersecurity firms for platform operations.

Tjbat uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To analyze platform usage (data is fully anonymized).
• Security Cookies: For fraud detection and bot prevention.

Cookies can be disabled from your browser settings, though doing so may cause some services to not function properly.

Tjbat employs industry-leading security measures to protect your data. Our layers of security include:

• SSL/TLS Encryption: All data exchanged between you and our servers is encrypted.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An added layer of verification to secure access to your account.
• Firewall & DDoS Protection: Advanced protection at the server and network level.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Staff Training: All staff receive regular training on data protection practices.

How long tjbat retains your data depends on the type of information and applicable legal requirements.

• Active Account Data: For as long as your account remains active.
• Closed Account Data: Up to 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years (as required by financial regulations).
• KYC Documents: Up to 7 years, or as required by law.
• Cookies & Session Data: Up to 30 days from the end of the session.

Once the retention period expires, data is securely deleted or anonymized.

Tjbat fully recognizes your rights over your personal data. You may exercise any of the following rights:

Tjbat strictly prohibits anyone under 18 from using the platform. We never knowingly collect data from minors.

• Age is verified at the time of registration.
• Age is verified through the KYC process.
• If a minor's account is detected, it is immediately suspended and the associated data is deleted.
• Parents or guardians who have concerns are welcome to contact our support team.

Tjbat may update this privacy policy from time to time. If significant changes are made, we will notify you:

• Notifications will be sent to your registered email address.
• Notifications will be displayed on the app and website.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you object to the changes, you may request to close your account.

If you have any questions or concerns about our Privacy Policy, please get in touch with us:

Send data protection requests (data access, deletion, etc.) via email. Use the subject line: "Data Privacy Request".